The service by Kitchen Envy is outstanding. I've never experienced such a quick response from an online company. I made a mistake on my order and they were able to fix it within minutes. Shipping was outstanding. Fast and the jars were so well packed, no need to worry about breakage. Will order from you guys again! Thank you!
Very found of the Weck's products. Thank you for this well protected delivery. We had previous bad experiences with broken glass with other retailers and really appreciate your efficient packaging.
I wanted to wait before adding a review and I have now been using these teak utensils for almost a year and they are still like brand new, VERY impressed
Amazing customer service, used the chat and Jeremy was very helpful in helping me pick the proper jars for my needs
This is my second delivery from Kitchen Envy and once again it was a great experience. There website is straight forward, placing an order is easy and delivery is fast.
I also had to ask a question ( online ) about a product and received great customer service
At Kitchen Envy we take our customer's satisfaction very seriously, we are not some big corporation, contact us by chat, email or phone and you will be talking directly with the founder and owner.
Created in May 2020 in Vancouver, BC by Jeremy & his wife Chrystle. They have been focusing on customer's satisfaction from the beginning.
Kitchen Envy moved to Grande Prairie, AB in October 2022 to reduce costs and provide better pricing to their customers.
Chrystle & Jeremy are proudly packing and shipping all orders and handling customer service on a daily basis.
We are located in Grande Prairie, AB and ship all orders from here
We thrive to ship order the same day or the day after the order is placed. That said, depending on how busy we are, it can take up to 5 business days for your order to be shipped out.
Once your order is with the carrier, it usualy takes about:
- Alberta: 1-2 business days
- British-Columbia: 2-3 business days
- Saskatchewan: 2-3 business days
- Manitoba: 2-4 business days
- Ontario - 2-4 business days
- Quebec: 3-5 business days
- Northern Territories: 2-4 business days
- New Brunswick: 6-7 business days
- Newfoudland & Labrador: 6-7 business days
- Nova Scotia: 6-7 business days
- Prince Edward Island: 6-7 business days
* These are estimated times, special conditions can affect delivery times (holidays, weather conditions...)
Our products come from Canada, US, Europe, Asia, all over the world really. You can find the Country of Origin on each product page.
All of our products go through 2 steps before being published on our website :
1. We get the product in our hand, if we like it and think it's a good fit for our customers.. it's a YES.
2. Everytime we receive a shipment we quality check each item. If there is any defect or damage, the item is taken out of our inventory.