Shipping Policy

At Kitchen Envy our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across Canada, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check and packaging. All orders are sent to our warehouse within 12 hours after the order is placed. Our shipping department hand your package to Canada Post within 1 to 5 days after the order is placed.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The delivery standard for regular mail sent inside Canada is: Two business days for local mail. Three business days within the province. Four days for national mail, but can take longer from time to time (depending on parcels volume and time of the year). International delivery usually takes about 15–30 business days.